What data we collect

When you use the HomeHelpFinder availability checker, we collect:

• The service type you’re looking for
• Your postcode (outward code only, e.g. “SE13”)
• Anonymous session data (via cookies)
• Page referrer and basic technical information
• Anonymous analytics data for site performance and usage patterns

Why we collect it

We collect this data to understand which home services are needed in which areas. This helps us identify genuine demand patterns and, where possible, connect you with available local service providers.

We use analytics to improve our website performance, understand user behavior, and enhance the user experience. All analytics data is collected anonymously.

What we don’t do

• We do not sell your data to third parties
• We do not send marketing emails or texts unless you explicitly opt in
• We do not share your details with multiple companies
• We do not use your data for unrelated purposes

How long we keep it

• Anonymous event data: 90 days
• Analytics data: Retained according to Vercel’s data retention policies

After this time, data is automatically deleted or anonymised.

Your rights

Under UK data protection law, you have the right to:

• Request a copy of your personal data
• Request correction of your data
• Request deletion of your data
• Object to processing of your data

Cookies

We use cookies to improve your experience and understand how our site is used:

• Session cookie (hhf_session): Tracks anonymous sessions to understand usage patterns without identifying individual users. Lasts for 90 days.
• Vercel Analytics cookies: We use Vercel Analytics to collect anonymous performance and usage data. These cookies help us understand page views, load times, and user interactions without collecting personally identifiable information. Vercel Analytics is privacy-friendly and complies with GDPR.

Contact

If you have any questions about this privacy notice or wish to exercise your data rights, please contact us at:

Email: contact.delayrepaycalc@gmail.com